Privacy Policy | www.chinswee.org

Last Updated: January 2025

Chin Swee Caves Temple Genting Highlands ("Temple", "we", "our", or "us") respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 ("PDPA") of Malaysia.

By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described below.

1. Personal Data We Collect

We may collect personal data that you voluntarily provide, including:

Name
Email address
Contact number
Enquiry or message content
Any other information submitted through our contact forms or communications

We may also automatically collect certain technical information when you visit our website, such as:

IP address
Browser type
Device information
Pages visited
Date and time of access

2. How We Collect Your Data

Your personal data may be collected when you:

Submit an enquiry through our website
Contact us via email or telephone
Subscribe to updates or newsletters (if applicable)
Participate in events, activities, or programmes organised by the Temple
Browse and interact with our website

3. Purpose of Processing Personal Data

Your personal data may be used for the following purposes:

Responding to enquiries and requests
Providing information about temple activities, events, and services
Managing event registrations and participation
Improving our website and visitor experience
Maintaining website security and performance
Complying with applicable legal and regulatory requirements

We will only process your personal data for lawful purposes and only to the extent necessary.

4. Disclosure of Personal Data

We will not sell, rent, or trade your personal data to third parties.

Your personal data may be disclosed to:

Service providers supporting our website operations
Professional advisors, auditors, or consultants
Government or regulatory authorities where required by law

All third parties are required to keep your information confidential and secure.

5. Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and understand website usage.

Cookies may collect information such as:

Browser type
Device information
Website navigation behaviour
Visitor preferences

You may choose to disable cookies through your browser settings. However, certain features of the website may not function properly.

6. Data Security

We take reasonable administrative, technical, and physical measures to safeguard your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

While we strive to protect your information, no internet transmission method is completely secure.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

When personal data is no longer required, it will be securely deleted or anonymised.

8. Your Rights

Subject to applicable law, you may request to:

Access your personal data
Correct or update inaccurate personal data
Withdraw consent for processing
Request deletion of your personal data where appropriate

Requests may be submitted using the contact details below.

9. Links to Third-Party Websites

This website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.

Visitors are encouraged to review the privacy policies of any external websites they visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page together with the updated effective date.

11. Contact Us

For any enquiries regarding this Privacy Policy or your personal data, please contact:

Chin Swee Caves Temple Genting Highlands
Website: https://www.chinswee.org/
Email: digital-platform@rwgenting.com
Telephone: +03-2333 6348